FAQs – Organic Tea, Spices & Natural Products – Ordering, Shipping & Support

Last updated: September 9, 2025

What is askbasket™ ?


# askbasket™ is your trusted online destination for world-class, pure organic food products, including:

  • Organic Tea
  • Organic Spices
  • Organic Honey
  • Seasonal Organic Items

We proudly export our premium organic products globally, delivering natural goodness to customers worldwide.

Products

# What types of products do you offer ?

We offer a carefully curated selection of certified organic food products, such as:

  • Organic Tea: green, oolong, white, GTC, herbal, black & specialty blends
  • Organic Spices: turmeric, cumin, cinnamon, cardamom & more
  • Organic Honey: raw & pure
  • Seasonal Organic Items: (subject to availability)

# Are your products certified organic ?

Yes ! All products are sourced from trusted farms that meet international organic certification standards to ensure purity, safety, and maximum health benefits.

# Are your products sustainably sourced ?

Absolutely !

We are committed to:

  • Sustainable Farming Practices
  • Ethical Sourcing
  • Environmental Protection
  • Supporting Small Farmers

Ordering & Shipping

# How can I place an order on askbasket™ ?

Simply:

  • Browse products > Add to cart > Proceed to secure checkout.
  • Our user-friendly platform ensures a safe, quick, and seamless shopping experience.

# Do you ship internationally ? Page Title

Yes !

We offer international shipping to many countries.

Shipping options & charges are calculated at checkout based on your location. (*Subject to conditions.)

# How long does delivery take ?

Delivery Timeframes:

  • Domestic: 3–7 business days
  • International: 7–30 business days

Payments & Returns

# What payment methods do you accept ?

We accept:

  • All major Credit & Debit Cards
  • UPI & Net Banking
  • Wallet Payments
  • (*Limited payment options may apply for international orders.)

# Can I return a product if I’m not satisfied ?

Yes !

We offer a customer-friendly return policy:

Returns & exchanges accepted within 1 day of delivery (unused items in original packaging).

Account & Support

# Do I need to create an account to order ?

No account required, but we recommend creating an account for:

  • Faster Checkout
  • Easy Order Tracking
  • Access to Exclusive Offers & Deals

# How can I contact askbasket™ for support ?

Contact us anytime:

  • Email: official@askbasket.in
  • Phone: +91 8822-533-066
  • Live Chat: Available on our website (9 AM – 4 PM IST)

# How do I track my order ?

Once your order is shipped:

  • You’ll receive a tracking number via email or SMS.
  • Alternatively, log in to your askbasket™ account for real-time order tracking.

Experience The Purity of Nature — From India to The World.