FAQs – Organic Tea, Spices & Natural Products – Ordering, Shipping & Support
What is askbasket™ ?
# askbasket™ is your trusted online destination for world-class, pure organic food products, including:
- Organic Tea
- Organic Spices
- Organic Honey
- Seasonal Organic Items
We proudly export our premium organic products globally, delivering natural goodness to customers worldwide.
Products
# What types of products do you offer ?
We offer a carefully curated selection of certified organic food products, such as:
- Organic Tea: green, oolong, white, GTC, herbal, black & specialty blends
- Organic Spices: turmeric, cumin, cinnamon, cardamom & more
- Organic Honey: raw & pure
- Seasonal Organic Items: (subject to availability)
# Are your products certified organic ?
Yes ! All products are sourced from trusted farms that meet international organic certification standards to ensure purity, safety, and maximum health benefits.
# Are your products sustainably sourced ?
Absolutely !
We are committed to:
- Sustainable Farming Practices
- Ethical Sourcing
- Environmental Protection
- Supporting Small Farmers
Ordering & Shipping
# How can I place an order on askbasket™ ?
Simply:
- Browse products > Add to cart > Proceed to secure checkout.
- Our user-friendly platform ensures a safe, quick, and seamless shopping experience.
# Do you ship internationally ? Page Title
Yes !
We offer international shipping to many countries.
Shipping options & charges are calculated at checkout based on your location. (*Subject to conditions.)
# How long does delivery take ?
Delivery Timeframes:
- Domestic: 3–7 business days
- International: 7–30 business days
Payments & Returns
# What payment methods do you accept ?
We accept:
- All major Credit & Debit Cards
- UPI & Net Banking
- Wallet Payments
- (*Limited payment options may apply for international orders.)
# Can I return a product if I’m not satisfied ?
Yes !
We offer a customer-friendly return policy:
Returns & exchanges accepted within 1 day of delivery (unused items in original packaging).
Account & Support
# Do I need to create an account to order ?
No account required, but we recommend creating an account for:
- Faster Checkout
- Easy Order Tracking
- Access to Exclusive Offers & Deals
# How can I contact askbasket™ for support ?
Contact us anytime:
- Email: official@askbasket.in
- Phone: +91 8822-533-066
- Live Chat: Available on our website (9 AM – 4 PM IST)
# How do I track my order ?
Once your order is shipped:
- You’ll receive a tracking number via email or SMS.
- Alternatively, log in to your askbasket™ account for real-time order tracking.